Lucky Ladies has been in the Central Valley for over 5 years. We are a small cleaning company dedicated to providing high-quality and professional cleaning services to residential and commercial clients. We take pride in delivering exceptional cleani... See more
Cape Member Since
2024-05-02
Some discounts are not available to be combined with other discounts. Contact the company directly to ask.
Lucky Ladies has been in the Central Valley for over 5 years. We are a small cleaning company dedicated to providing high-quality and professional cleaning services to residential and commercial clients. We take pride in delivering exceptional cleaning results while maintaining a focus on customer satisfaction and reliability. Our team consists of experienced and trustworthy cleaners who are committed to ensuring a clean and healthy environment for our clients. Our mission at Lucky Ladies is to exceed our customers' expectations by providing top-notch cleaning services with attention to detail, reliability, and a personal touch. We aim to create a sparkling and sanitary environment for every client, ensuring their comfort and satisfaction.
Services offered. Housekeeping, Bi-weekly, monthly, one-time, maid services, professional organizations, windows, blinds, gutters, exterior soft wash, roof soft wash
Some discounts are not available to be combined with other discounts. Contact the company directly to ask.
-How many employees do you have? The company consists of 5 employees -Are you insured? Yes, we are insured. -What is the difference between a deep clean and regular clean? A deep clean includes interior/ exterior window cleaning, blinds, baseboard, air vents, refrigerator cleaning
1. **Confidentiality Policy**: Ensuring the confidentiality of client information and not disclosing any personal or sensitive details about clients.
2. **Consistent Quality Assurance**: Maintaining consistent quality standards in cleaning services to meet client expectations.
3. **Punctuality Policy**: Arriving on time for scheduled cleaning appointments and informing clients in case of any delays or cancelations.
4. **Communication Protocol**: Establishing clear channels of communication with clients for any inquiries, feedback, or concerns.
5. **Proper Handling of Client Property**: Respecting and taking proper care of client belongings and property during the cleaning process.
6. **Insurance Coverage**: Having appropriate insurance coverage to protect both the cleaning company and clients in case of any damages or accidents.
7. **Transparent Pricing**: Providing upfront and transparent pricing for services to avoid any misunderstandings or disputes with clients.
8. **Feedback Mechanism**: Encouraging clients to provide feedback on services to continuously improve and meet their needs better.
9. **Professionalism and Etiquette**: Maintaining a professional and respectful demeanor while interacting with clients and their property.
10. **Deposits **: A minimum of a $50.00 deposit is needed to secure the scheduled service date. The deposit goes toward the total payment.
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